Network/Devices

How to Properly Reboot a Juniper SRX Firewall

Hold the power button on the front left of the box till all of the lights have turned off. It will it takes a few seconds to turn off. Wait 30 secs while its off before you turn back on by pressing the same button. NEVER UNPLUG THE JUNIPER SRX FIREWALL TO REBOOT!!

I see a blue screen, what should I do?

A blue screen means that you should: reboot wait 3 minutes try again

My IP address is changing.

If you or your ISP provider is changing your Static or Gateway IP address please contact Polaris Support because there are several steps that need to be taken BEFORE any changes are made. Schedule the change over between Polaris and ISP because Polaris will have to input the new information into...

Replacing ISP router

In the event your ISP router has died or being replaced by your provider, if no IP information is being changed, there is only 1 critical step to this process. Please have your ISP technician place the new router in BRIDGE MODE/PASS THROUGH MODE. If a technician is on site, please contact Polaris...

Firewall

How to Properly Reboot a Juniper SRX Firewall

My IP address is changing.

Recover Primary Image from Backup Image on SRX300

Recovering a Primary Image from the Backup Image on an SRX300Use the following directions when you log onto the SRX and get the following message:Go To CLI>cli>request system snapshot slice alternateFormatting alternate root (/dev/da0s2a)...Copying ‘/dev/da0s1a’ to ‘/dev/da0s2a’….The following fi...

Recover Root Password on SRX300

Recovering the Root Password on an SRX 300What you will need: Laptop – Windows 10 or 11 with Internet access (without the SRX300 in production) SRX 300 Console Cable (USB to USB2) Juniper Communications Port Driver – press <CTRL> and click the link below to install. https://www.silabs.c...